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Operational excellence · Construction

Putting your operations back in plumb.

Aplomb Conseil supports small and mid-sized construction businesses, in the broad sense, in operational excellence, continuous improvement and change management: contractors, engineering firms, suppliers and industry partners.

Your company is already standing. We help it stand straight, and see further.

What we look at

We look at the whole company, then zoom in where it counts.

Every company breaks down into levels, from the broadest to the most precise. An issue rarely touches a single process: we follow the thread wherever it leads.

Hover over or tap a block to see the detail. At level 3, click an activity to add it to the engagement or remove it.

The starting pointWhat we hear

The problem

What we hear is often the symptom. Our job is to find the cause, even when it hides somewhere else.

Level 1The big picture, the whole company
Level 2The processes
Level 3The activities, the detail that gets stuck
The engagementWhat it could look like

Example engagement

Activities in scope:

These examples illustrate the approach. In an engagement, we first agree with you on the problem, then go down into every process it touches, without detailing what already works well.

How it works

We listen, we analyze, then we come back to you

You tell us how things really work, we prepare the analysis on our side, then we come back to present what we found.

Before we start

A clear problem statement, agreed with you

“Every engagement starts with one clear sentence that sums up your problem, agreed with you.”

We agree on five points

  • The sentence that sums up your problem, and the result you are aiming for. It guides everything else in the engagement.

    Example“Our invoices go out three weeks after the work is done. We want to send them within a week.”
  • The processes and activities the problem touches. We also say what we leave aside, so the engagement stays focused.

    ExampleBilling, tracking of extras and the handoff of timesheets. Payroll stays out of scope.
  • The deliverables, named in advance. Concrete documents that your team can understand and use.

    ExampleThe real path of an invoice, from the site to the payment, a prioritized action plan and a one-page summary.
  • Who takes part on your side, how many meetings, when we present what we found, and how your teams will be involved and kept informed.

    ExampleTwo workshops with your people, the analysis on our side, then a meeting to present the results and decide what comes next.
  • A price known before we start, fixed or hourly depending on the engagement. If a funding program applies, we help you with the application.

    ExampleA fixed fee for the diagnostic, or an hourly rate with a number of hours agreed in advance. No surprises on the invoice.
  1. Step 01

    A workshop with you

    You tell us about your reality, your frustrations, your tools. We listen.

  2. Step 02

    The analysis

    Our team prepares a picture of your operations and its recommendations.

  3. Step 03

    We come back to you

    We present what we found, and we decide together on next steps, with the people who will live the change.

  4. Step 04

    What you receive

    A concrete file that is easy to understand, and a plan to bring your teams on board.

Change management

A change holds when your people believe in it.

In construction, ways of working are often rooted for years, and for good reasons. We involve your people from the start, explain the why in plain words, move at your team's pace and stay around until the new habits settle in.

Your people on board

The ones who do the work take part in the workshops and in the decisions.

The why before the how

Every change is explained clearly, from the office to the job site.

Changes that last

We measure, we adjust and we make sure the new ways of working hold over time.

Our services

Five services, depending on your needs

Each service is chosen based on your problem. You can start small, then go further.

Strategic planning and governance

Knowing where you are going, and who decides what.

Targeted snapshot

One specific problem, handled by the hour, for just as long as it takes.

Flagship

360° diagnostic

A complete picture of your company, from leadership to the job site.

Support during ISO 9001, 14001, 45001 certification

We take you from where you are: nothing written down, a system in place, or already certified.

AI, where it actually pays off

Bridges between your software and custom-built AI tools, only where they save you time.

See service details

Contact

Tell us what is getting in the way

Describe the situation in a few words. We reply within two business days with a first reading, with no commitment.

Your answers are used only to prepare the call.

Or reach us directly info@aplombconseil.ca +1 514 431 7410